City of Windsor Career Opportunities

Public Works Skilled Laborer

The water and sewer laborer performs various tasks related to the operation, maintenance, and repair of water distribution and wastewater collection systems. Responsibilities include installing and repairing water and sewer lines, operating heavy equipment, performing sewer cleaning, and conducting inspections. Key duties often involve emergency response, general upkeep, and using a variety of tools and machinery, sometimes in challenging conditions.

Key Duties & Responsibilities

• Repair and maintenance: 
  Assist with and perform repairs on water mains, service leaks, sewer lines, lift stations, and pumps.
• Installation: 
  Install new water and sewer lines, service taps, and water meters.
• Equipment operation: 
  Operate construction equipment such as dump trucks, front-end loaders, backhoes, and jackhammers.
• Sewer cleaning: 
  Use equipment like Sewer Jetter to clean sewer lines and manholes and remove debris.
• Inspection: 
  Conduct inspections of sewer and storm water systems.
  Grounds and facility upkeep:
  Perform general maintenance and housekeeping duties at all relevant facilities.
• Emergency response: 
  Respond to emergency situations like water main breaks, often requiring quick thinking and adaptability.
• Locating services: 
  Locate underground utilities to prevent damage during construction or repair work.
• Performs other duties related to the Municipal Public Work Department.

Key skills and qualifications

• Ability to operate a variety of construction and maintenance equipment.
• Proficiency with tools and machinery used for pipe installation and repair.
• Ability to understand and follow instructions, including technical and safety guidelines.
• Physical strength and endurance to perform strenuous tasks.
• Strong problem-solving skills to adapt to unexpected situations.
• Willingness to work in various conditions, including severe weather and hazardous environments.
• A valid driver's license. A commercial driver’s license (CDL)with endorsements, is preferred

Education and experience

• High school diploma or GED equivalent.
• Several years of experience in utility maintenance or construction, with preference for specific water or wastewater systems experience.
• Relevant experience in plumbing, mechanical repair, and construction.

Utility Clerk / Administrative Assistant

Utility Clerk / Administrative Assistant

Department: Administration / Finance

Employment Type: Full-Time

Reports To: City Clerk / City Administrator

Job Summary

The City is seeking a versatile Utility Clerk / Administrative Assistant to manage our water and sewer billing system for approximately 1,200 accounts and support daily municipal operations. As the frontline representative for City Hall, you will greet visitors, answer community inquiries, and shape the public's daily experience with local government. You will handle utility accounts while providing cross-functional administrative support for various city services. The ideal candidate thrives in a fast-paced environment, transitions smoothly between unrelated tasks, and maintains a professional, helpful attitude with the public.

Key Responsibilities

Utility Billing & Account Management

• Establish and set up new customer utility accounts with accurate names, addresses, and details.
• Manage the monthly billing cycle for 1,200 water and sewer accounts.
• Process utility payments, deposits, meter readings, and penalty assessments.
• Use ClerkBooks to record municipal financial transactions and reconcile daily receipts.
• Manage delinquent accounts, set up payment plans, and coordinate service shut offs or restorations.

General Municipal Support & Customer Service

• Serve as the primary point of contact for residents visiting or calling City Hall.
• Answer utility billing questions and resolve citizen disputes professionally.
• Assist the public with general municipal processes, including building permits, business licenses, and animal registrations.
• Intake citizen complaints regarding streets, code enforcement, or other general concerns and route them to the correct department.

Office Administration

• Maintain organized physical and digital filing systems for utility accounts and general city records.
• Assist the City Clerk with preparing meeting agendas, public notices, or routine financial reports.
• Multi-task effectively between data entry, phone calls, and walk-in citizens.

Qualifications & Skills

Required:

• High school diploma or equivalent.
• Proven experience in customer service, office administration, or municipal government.
• Exceptional multitasking skills with the ability to handle frequent public interruptions.
• Excellent verbal and written communication skills.
• Proficiency in ClerkBooks (or similar QuickBooks-style municipal accounting software) and standard office programs (Word, Excel).
• High level of patience and conflict-resolution skills when dealing with the public.

Preferred:

• Direct experience with municipal utility billing and local government operations.